Virtue Staff is seeking a highly motivated and dedicated Bilingual Customer Service Representative to join our dynamic team.

In this role, you will provide exceptional support to our clients in both Spanish and English, ensuring a seamless experience for our diverse customer base.

If you are passionate about helping others and are skilled in communication, we want to hear from you! Responsibilities Respond promptly to customer inquiries via phone, email, and chat in both English and Spanish.

Assist customers with product information, order status, and account issues.

Effectively resolve customer complaints and concerns with professionalism and empathy.

Document customer interactions and feedback for continuous improvement.

Collaborate with team members to enhance overall customer satisfaction.

Provide input on customer trends and potential areas of improvement for the service experience.

Requirements Fluent in both Spanish and English (written and verbal).

Previous experience in customer service or a similar role.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and a customer-first mindset.

Ability to multitask and manage time effectively in a fast-paced environment.

Proficient in using customer service software and tools.

Detail-oriented with a commitment to accuracy.

Ability to work independently and as part of a team.

Availability to work flexible hours as needed.

Benefits Work From Home Performance Bonus