IF THE CV IS NOT IN ENGLISH IT WOULD NOT BE CONSIDERED WHATSOEVERAre you a bilingual individual with a passion for customer service? Do you have experience in call centers and are looking for an opportunity to work from home? We are looking for you!Position: Bilingual Call Center Operator Location: Preferably in Caracas (Not restrictive)Responsibilities: Handle outgoing customer calls mostly in English and some in Spanish. Provide effective and satisfactory solutions to customer inquiries and issues. Record and document customer interactions in the CRM system. Maintain high levels of customer satisfaction through clear and professional communication. Meet performance objectives and metrics established by the company. Participate in training sessions and periodic updates on products and services. Requirements: Bilingual: Proficiency in English and Spanish (spoken and written). Experience: Minimum of 1 year of experience in call centers or a customer service role. Skills: Excellent communication and problem-solving skills. Technology: Access to a computer and a stable internet connection. Availability: Ability to work flexible and rotating schedules. Benefits: Opportunity to work from home. Ongoing training and development. Dynamic and multicultural work environment. Competitive salary and performance bonuses. We look forward to meeting our next team member!Seniority level Entry level Employment type Full-time Industries Telecommunications
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